This Privacy Policy outlines how Nairobi Fitness Hub collects, uses, and protects your information when you visit our website at https://nairobifitnesshub.com/.
By using our site, you agree to the terms described below.
Information We Collect
We collect information to provide better services to our customers. This includes:
- Personal Information: Name, email address, phone number, and physical address provided during inquiries, quotes, or orders.
- Payment Information: Details required to process payments via M-Pesa, bank transfer, or card (we do not store full credit card details on our servers).
- Usage Data: IP addresses, browser types, and pages visited to improve site performance and user experience.
How We Use Your Information
We use the data we collect for the following purposes:
- To process and deliver your gym equipment orders and provide installation services.
- To provide quotes and respond to inquiries via WhatsApp or phone.
- To send updates regarding your order or promotional offers (you may opt out at any time).
- To improve our website functionality and customer service.
Sharing Your Data
We do not sell your personal information. We may share data with trusted third parties only to fulfill your requests, such as:
- Courier and delivery partners for nationwide shipping.
- Payment processors to secure your transactions.
- Legal authorities if required by Kenyan law.
Data Security
We implement industry-standard security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand user preferences and save your shopping cart items. You can choose to disable cookies through your browser settings, though some site features may not function properly.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate information.
- Request the deletion of your data, subject to legal or contractual obligations.
Third-Party Links
Our website may contain links to external sites (e.g., social media or brand partner sites). We are not responsible for the privacy practices of these third-party websites.
Changes to This Policy
Nairobi Fitness Hub reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Nairobi Fitness Hub
- Moi Avenue, CBD, Nairobi, Kenya
- Phone: +254 704 525 828
- Email: info@nairobifitnesshub.com
- Effective Date: May 26, 2026